When you deal with debt collection companies, the ones on the front line are their debt collection representatives or aptly called debt collectors. They are the ones who will call you on the phone or send you letters that informs you about your outstanding balance that you need to settle at a certain date or as soon as possible. The law states that debt collection representatives need to follow specific guidelines on how to deal with the debtors, there are still some instances wherein consumers do not realize that they are being harassed or the debt collectors are breaking the Fair Debt Collection Practices Act. It is very important to identify the classic maneuvers that the debt collection agencies employ so that they can get away with unfair and unjust debts collection practices.
There are some collection agencies that say that their debt collectors are trainees. They say that these debt collection trainees have not been properly oriented with the laws that govern debt collections and use this as an excuse for the illegal behavior that the debt collectors show. The best way that you can handle this is to make sure that you have a record of your conversation or encounter so that you can deal with the matter with a lawyer or another authority. Get their names, employee number and the details of the call.
You need to also have due diligence so that you keep the calls only from 8:00 AM to 9:00 PM and nothing earlier or beyond that. Keep tabs on how often they call and at what hour during the day. Take note of who you talk to and what you talk about. If at some point, the debts collection representatives contact you in the wee hours of the morning or night, you need to remember that they should have permission from you to do so. To monitor this, you need to go back to your notes on when they called and who you talked to so you can take action when necessary.
Be informed of your own credit history. Have your own record of when you paid and what amount you paid. There are some debt collections representatives who still refer to your past debts instead of the ones that you should be dealing with right now. Check your credit report as often as you can so that you are well updated and ready to take on debt collection calls at any time.
If you talk to a debt collections representative and you negotiate with them on any terms of payment whether it is full amount or partial payment, always make sure that you keep that agreement in black and white. Put it on paper and have each party sign on it. You need to have all details on it in plain black and white so that you can be sure that you have supporting documents when things go disarray. It is important that you have your back covered just in case things go out of hand.
Article Source: Jayden Briggs – www.articlesnatch.com
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