Have you ever wrote a check and then realized that you did not have the funds to cover it? Well if you do not make those funds available before the merchants deposits the check; chances are that check can go to a company like this particular collection agency. Once the company receives your check, there is a process that your check will go through before you are contacted. First, the check will go through the data entry department. Once the information from the check is processed and input into their system, the information will be put into a queue for the collectors to go through and call.
In case you did not know, there is an incentive in collecting on debts. In most companies, you get a bonus for each debt that is collected. So when the collector is contacting you, they have motivation to try everything that can legally be done to get you to pay the debt.
Debt collectors have certain protocols that they have set in place to protect them as individuals and the company they are working for. However, as a consumer, you have rights as well. It is illegal for a collector or the company that they work for to violate any law that is in The Fair Debt Collection Practices Act. This act is in place to prohibit abusive practices by debt collectors. The Federal Trade Commission carries out this act.
A collector is allowed to use a desk name. This is basically an alias that they can use to instead of using their government names. Chances are, the collector that is contacting you and sometimes on the verge of harassing you, the name they are giving you is not their real names. A collector is also allowed to call you anytime between the hours of 8am and 9pm local time, and they can call you as much as they want (at work or at home) unless you have specifically told them that they cannot call you during a certain time or at a certain location.
If you want a collector to cease all communication with you, most times, you have to send them a letter explaining that you wish to cease communication. At that time, the only other contact that can be made from them to you is to inform you that the letter was received and what steps they may take after the cease communication goes into effect.
Some collection agencies have understanding collectors and then there are some agencies that have collector who have the mindset as if you owe the money directly to them and they will do anything to collect on that. Just remember, as the consumer, you have rights and anytime you feel you have been harassed or the law has been broken, report them. The collector is just as responsible for their actions as the agency they work for.
Article Source: www.voices.yahoo.com
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